**Descrição da empresa** *Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte\-se a nós e sinta a diferença.* **Descrição da vaga** * + Responsible for ensuring the stability, availability, and reliable operation of the EDI environment based on Axway TradeSync Integration Manager (TSIM) running on Linux. * **Key Responsibilities:** + Act as the primary point of contact for B2B customers, suppliers, and Bosch plants, ensuring the stability and continuity of EDI services. + Monitor Axway TSIM and end\-to\-end EDI transactions, identifying and resolving failed transactions, system incidents, and connectivity issues. + Perform technical support and operational troubleshooting on Linux servers, including log analysis and system monitoring. + Manage Trading Partners, including onboarding, configuration, testing, connectivity, go\-live, and production stabilization. + Support EDI communication protocols such as SFTP, AS2, OFTP2, and VAN, as well as SAP IDoc, EDIFACT, ANSI X12, and Flat File integrations. + Create and maintain operational documentation, procedures, troubleshooting guides, and training materials. + Provide training and technical support to suppliers and business partners through different support channels. + Collaborate with global EDI, SAP, infrastructure, and development teams on projects, incident resolution, and continuous improvement initiatives. + Contribute to automation, process optimization, and AI\-based solutions to improve operational efficiency, service quality, and customer satisfaction. \#LI\-MM1 **Qualificações** * + Bachelor’s degree or equivalent higher education qualification. + Advanced English proficiency **(required)**. + Hands\-on experience providing **EDI support**, including testing, monitoring, and troubleshooting system issues. + Experience in **Trading Partner management**, including partner setup, configuration, integration, and maintenance. + Experience supporting **EDI systems**, including incident resolution, documentation maintenance, and ensuring compliance with established standards, guidelines, and procedures. * **Mandatory Skills** + Knowledge of Jira. + Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. + Familiarity with Artificial Intelligence tools such as ChatGPT, Gemini, Claude, or similar solutions. + Knowledge of Axway TradeSync Integration Manager (TSIM) and EDI operations. + Knowledge of Linux/Unix environments, including troubleshooting and shell scripting. + Knowledge of SAP R/3 IDoc structures, formats, and connectivity, including tRFC. + Knowledge of EDI standards, including ANSI X12, EDIFACT, ODETTE, and RND. + Knowledge of communication and integration protocols, including SFTP, AS2, OFTP2, RESTful APIs, and others. + Experience with incident management, troubleshooting, and production support in EDI environments. + Advanced English proficiency. + Knowledge of additional languages, such as Spanish, German, or Japanese, is considered a plus. * **Behavioral Competencies** + Ability to work effectively in a global B2B environment, collaborating with teams and business partners across different countries and cultures. + Strong teamwork and collaboration skills, with a cooperative and supportive mindset. + Strong negotiation skills to effectively engage with suppliers and align EDI\-related requirements. + Organized, analytical, and detail\-oriented, with a structured approach to executing tasks and solving problems. **Informações adicionais** ***Benefícios da Bosch*** * Programas de Bem\-Estar e Saúde: avaliação preventiva anual, ambulatório dentro da localidade para atendimento durante o horário de trabalho, programa antitabagismo, programa de saúde mental, fisioterapia e curso de gestante * Assistência médica e odontológica * Política de reembolso para algumas condições especiais de saúde * Subsídio para medicamentos através da Funcional Health * Jornadas de trabalho flexível com política de home office (não aplicado para horistas) * Short Friday para administrativo e horista do turno normal (apenas em Campinas) * Participação nos lucros e resultados (PLR) * Política de expatriação internacional e de transferências nacionais * Plano de previdência privada e empréstimos com taxas diferenciadas * Seguro de vida * Associação opcional ao Clube da Bosch dentro da planta com academia, piscinas, churrasqueiras, campos de futebol e society, espaço para eventos, ginásio de esportes, quadras de areia, quadra de tênis, lanchonete e calendário anual de eventos * Auxílio para mamães com creche na planta (verificar vagas disponíveis) * Licença maternidade e adoção estendida de 180 dias * Licença paternidade e adoção de 20 dias * Alimentação no local de trabalho e Vale Alimentação * Ônibus