🚀 **Join us as our next Director of Operations \& Services in Brazil** Are you an experienced operations executive with a track record of leading large\-scale service organizations, delivering financial results, and driving operational excellence? We are seeking a **Director of Operations \& Services** to lead one of the most critical service operations in Brazil. This executive role will have responsibility for operational performance, customer satisfaction, employee engagement, safety, and financial results across a large and complex organization. What you will do: ✅ Lead a nationwide service operation supporting strategic customers across Brazil ✅ Drive operational performance through KPI management and continuous improvement initiatives ✅ Own and deliver business results, including full P\&L accountability ✅ Lead and develop a leadership team of Directors and Managers ✅ Strengthen relationships with key customer stakeholders and executive leaders ✅ Improve employee engagement and contribute to a strong workplace culture ✅ Ensure achievement of financial targets, operational service levels, customer satisfaction and safety goals What we're looking fo:r ✔ Proven experience as an Operations Director, Service Director, Field Operations Director, Head of Operations, or similar executive leadership role ✔ Strong experience leading large service, maintenance, technical support, field service, or service delivery organizations ✔ Demonstrated success managing multi\-layer leadership structures and large employee populations ✔ Full P\&L responsibility and experience driving financial performance ✔ Strong customer\-facing experience with executive\-level stakeholders ✔ Track record of improving operational KPIs, employee engagement, and customer satisfaction ✔ Experience leading transformation, performance improvement, and organizational change initiatives **Preferred industry background** We welcome candidates from industries with significant field operations and service delivery environments, including: * Banking \& ATM Services * Field Services * Industrial Services * Telecommunications * Engineering Services * Technical Services * Equipment Maintenance * Technology Services * Infrastructure Services 📍 **Location:** São Paulo, Brazil 🌎 **Executive Leadership Role** 💰 Full operational and financial accountability 🏆 Opportunity to lead a large\-scale organization and drive meaningful business impact If you are passionate about operational excellence, customer success, people leadership, and business performance, we'd love to hear from you. **Apply or message me directly for a confidential conversation.** \#OperationsDirector \#DirectorOfOperations \#ServiceOperations \#FieldService \#Leadership \#PandL \#ExecutiveSearch \#CustomerExperience \#OperationalExcellence \#BrazilJobs \#SaoPaulo \#Hiring \#OperationsLeadership