Marketing Team Manager (Pod Lead)

Koala Insulation of Midland · Remoto, BR

We are looking for a frontline Marketing Team Manager who acts as an empowering leader, not a commander. You will own day\-to\-day execution across a dedicated pod of creative and technical talent (copywriters, designers, video editors, web developers, and media buyers). You are the operational anchor of your pod. Your mission is to protect your team from burnout, clear operational blockers, enforce rigorous quality control, and serve as the absolute communication firewall between your pod, clients, and executive leadership. Key Responsibilities 1\. The Communication Firewall (Single Point of Contact) * Act as the mandatory communication hub for your assigned accounts. * All incoming and outgoing client requests, revisions, and brief updates must route exclusively through you. * Prevent scope creep and chaos by ensuring no individual contributor (IC) or client bypasses the chain of command. You control the doorway to your pod's workflow. 2\. Tier\-2 Quality Assurance (QA) Gate * Serve as the critical second line of defense for quality. Thoroughly review all creative assets, copy, landing pages, and campaign setups against brand guidelines before they are submitted for final executive review. * Catch errors upstream (such as typos, wrong dates, or misaligned branding) so leadership never has to fix basic mistakes. 3\. Monday.com Governance \& Workflow Enforcement * Maintain strict adherence to our single source of truth: "If it’s not in Monday.com, it doesn't exist." * Ensure all task briefs are fully detailed, equipped with brand guide links, assigned to the right owner, and stamped with hard due dates. 4\. Pod Leadership \& People Development * Lead weekly pod syncs and 1:1 check\-ins with empathy, structure, and clarity. * Foster a healthy, high\-performance culture based on psychological safety and mutual respect—rejecting toxic "hot seat" dynamics or heavy\-handed command styles. * Hold team members accountable to deadlines and professional standards firmly, fairly, and consistently. Required Qualities \& Profile * Empathetic Leader, Not a Micro\-Manager: You know how to bring out the best in remote, global talent across diverse cultures without ruling through fear or intimidation. * Uncompromising Quality Control: You possess a hawk\-like eye for detail and refuse to let subpar work pass downstream. * Flawless Organizational Skills: Highly experienced in project management platforms (Monday.com) and capable of managing simultaneous campaigns across multiple fast\-moving accounts. * Strong Interpersonal \& Communication Skills: Professional, articulate, and calm under pressure when managing client expectations and team workloads. Team Member Accountability \& Responsibility * Individual Ownership: All team members are fully accountable and responsible for the quality, accuracy, and execution of their own work. * Direct Accountability for Errors: Any mistakes, oversights, or operational mishaps fall directly under the accountability of the team members reporting to the Marketing Team Manager. You can also apply via LinkedIn or by filling out the application form in our Careers link https://familyofficehrs.netlify.app/job%20application.dc Job Type: Full\-time Work Location: Remote