We are hiring a **Strategic Design Leader** to define opportunity spaces from messy business questions across strategy, CX, and digital transformation in LATAM. You will guide narratives, prototypes, and cross\-account engagements while leveraging AI\-enabled delivery to accelerate insight and direction. Apply to help align leaders and deliver decision\-ready work! **Responsibilities** * Run discovery and problem framing for complex transformation, modernization, and innovation efforts to reduce ambiguity * Unify customer needs, business goals, operational realities, and technical feasibility into an integrated strategic perspective * Structure ambiguity into hypotheses, decisions, plans, and measurable outcomes that keep work progressing * Guide senior\-stakeholder discussions and steer competing viewpoints toward alignment * Craft experience visions, guiding principles, customer journeys, service ecosystems, and future\-state concepts that anchor transformation * Map friction points, opportunity areas, and intervention moments across channels, roles, and operating structures * Convert strategy into usable experience frameworks, roadmaps, and prototype briefs that teams can execute * Ensure recommendations are financially viable and operationally realistic, not only conceptually attractive * Partner with account and delivery leadership to shape strategic opportunities and client propositions * Assemble proposal storylines, methodologies, workstreams, staffing plans, estimates, and governance structures for new pursuits * Develop points of view, demos, and prototype narratives that help clients feel confident in their decisions * Join pitches, workshops, executive sessions, and follow\-on conversations to advance engagement outcomes * Combine user research, market data, competitive analysis, stakeholder input, and operational information into a coherent picture * Separate evidence from assumption and surface meaningful gaps that must be addressed * Translate findings into implications, recommendations, and decision\-ready narratives instead of descriptive summaries * Create strategic decks, points of view, one\-pagers, proposals, workshop content, transformation stories, and decision\-support tools * Clarify complex information so executive audiences find it understandable, trustworthy, and actionable * Hold a high bar for information architecture, visual storytelling, and editorial quality across deliverables * Use AI tools including Microsoft Copilot, ChatGPT, Claude, Figma AI, Miro AI, and research agents to speed research, synthesis, content creation, and prototyping * Establish repeatable AI\-supported processes with appropriate judgment, verification, and quality assurance * Support teams in applying AI to expand delivery capacity while preserving strategic rigor and avoiding generic outputs * Advise researchers, service designers, UX and product designers, content strategists, and solution teams with direct strategic guidance * Turn executive vision into briefs, working frameworks, and quality standards that guide team execution * Influence effectively to lead outcomes even without formal reporting authority **Requirements** * More than 10 years of experience spanning experience strategy, service design, innovation, consulting, product strategy, or digital transformation * Demonstrated ownership of complex client engagements from early framing through recommendation and concept definition * Practical experience partnering with senior client stakeholders and account leadership to drive outcomes * Standout portfolio with executive narratives, strategic artifacts, and transformation work * Expert facilitation ability, creating productive alignment across stakeholders with different perspectives * Strong ability to synthesize, turning complicated and diverse inputs into clear, decision\-ready insights * Excellent written communication skills for producing refined, executive\-grade content * Confident presentation capability, explaining complex strategic ideas with clarity * Proven ability to manage multiple high\-priority workstreams while maintaining narrative coherence and quality * Professional fluency in English and Spanish, strongly preferred due to the LATAM focus of this position **Nice to have** * Certification in Product Management that strengthens your candidacy **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn *EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion,