Strategic Design Leader

EPAM Systems · Remoto, BR

We are looking for a **Strategic Design Leader** to shape executive\-ready strategy from unclear problems spanning innovation, research, and AI\-enabled transformation across LATAM. You will develop compelling narratives, set prototype direction, and coordinate multidisciplinary teams across several accounts and pursuits. Apply to help clients make confident, well\-aligned decisions! **Responsibilities** * Direct discovery and problem definition for complex transformation, modernization, and innovation work to bring clarity to ambiguity * Integrate customer needs, business goals, operational constraints, and technology feasibility into one strategic narrative * Organize ambiguity into hypotheses, decisions, plans, and measurable outcomes that keep initiatives moving * Moderate senior\-stakeholder discussions and navigate conflicting viewpoints toward shared agreement * Set experience visions, guiding principles, customer journeys, service ecosystems, and future\-state concepts that steer transformation * Detect friction points, opportunity spaces, and intervention moments across channels, roles, and operational structures * Translate strategic intent into experience frameworks, roadmaps, and prototype briefs that are actionable * Confirm recommendations are financially sound and realistically deliverable, not only attractive in theory * Coordinate with account and delivery leaders to craft strategic opportunities and propositions for clients * Design proposal storylines, methodologies, workstreams, staffing plans, estimates, and governance structures to enable new business * Produce differentiated points of view, demos, and prototype narratives that reinforce client confidence * Contribute directly to pitches, workshops, executive sessions, and the conversations that follow * Synthesize user research, market data, competitive analysis, stakeholder input, and operational details into cohesive understanding * Distinguish validated evidence from assumptions and flag critical gaps that need attention * Convert evidence into implications, recommendations, and decision\-making narratives rather than descriptive outputs * Deliver strategic presentations, points of view, one\-pagers, proposals, workshop content, transformation stories, and decision tools * Structure complex information so it is clear, credible, and actionable for executives * Maintain high standards for information structure, visual storytelling, and editorial quality across all deliverables * Apply AI tools including Microsoft Copilot, ChatGPT, Claude, Figma AI, Miro AI, and research agents to accelerate research, synthesis, content creation, and prototyping * Create repeatable AI\-supported processes with strong judgment, verification, and quality assurance * Help teams use AI to multiply delivery capacity without sacrificing strategic depth or producing generic results * Provide hands\-on strategic guidance to researchers, service designers, UX and product designers, content strategists, and solution teams * Translate executive vision into clear briefs, working frameworks, and quality benchmarks that guide delivery execution * Lead through influence to drive outcomes in environments without formal reporting authority **Requirements** * 10\+ years of professional work in experience strategy, service design, innovation, consulting, product strategy, or digital transformation * Clear ownership history of complex client engagements, from initial framing through recommendations and concept definition * Hands\-on stakeholder partnership experience with senior client leaders and account leadership to influence outcomes * High\-quality portfolio featuring executive narratives, strategic deliverables, and transformation projects * Advanced facilitation expertise, aligning stakeholders who bring different viewpoints to the table * Strong synthesis skills, distilling complex and diverse inputs into decision\-ready insight * Outstanding written communication, producing polished materials for executive audiences * Strong presentation ability, articulating complex strategic ideas with confidence and clarity * Ability to balance multiple high\-priority workstreams while protecting narrative clarity and delivery standards * Professional fluency in English and Spanish, strongly preferred due to the LATAM focus of this position **Nice to have** * Product Management certification related to the role **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn *EPAM is an Equal Opportunity Employer. All qualified applicants will receive c