HR Director - People Operations & Performance | REMOTE - LATAM
Adrian Magnus · São Paulo, São Paulo, Brazil
We are looking for a hands\-on **HR Director** to lead our international People Operations function and build a transparent, performance\-driven HR system. The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding. This is a senior leadership role reporting directly to the CEO. **Work format** This is a **hybrid / remote position** . The successful candidate may work: * from our office in Panama; * in a hybrid format; * or fully remotely from another Latin American country. Regardless of location, full daily availability during **Panama business hours** (9am to 6pm) is mandatory. Occasional business travel may be required. **Key responsibilities** * Lead the international People Operations and HR governance function. * Develop HR strategy and support organizational design. * Manage employee and contractor agreements, renewals and HR documentation. * Coordinate recruitment in LATAM and EUROPE. * Improve retention, trainings and onboarding. * Maintain employee files, contract trackers and probation records. * Develop and enforce HR policies and internal procedures. * Manage performance reviews, KPIs and performance improvement plans. * Handle employee relations, complaints, conflicts and disciplinary matters. * Coordinate compensation, bonuses, benefits and payroll information. * Build promotion, career\-development and succession processes. * Improve employee engagement and retention. * Manage terminations, exit interviews and offboarding. * Lead and develop the HR Generalist and future People Operations team. * Maintain HR dashboards and provide regular reports to the CEO. * Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success. **Scope clarification** The HR Director owns: * People Operations; * contracts and HR documentation; * performance management; * compensation and benefits; * employee relations; * policies and compliance; * employee development; * retention and offboarding. Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate **Global Talent Acquisition Director** while that function is active. The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant. **Requirements** **Requirements** * At least 5 years of experience as an HR Director, Head of HR or senior HR leader. * A university degree is a must, or a master's degree is preferred. * Strong experience in International recruitment (demonstrated) * Strong experience managing the full employee lifecycle. * Proven experience with performance management, employee relations and terminations. * Experience developing and enforcing HR policies. * Experience managing remote or international teams. * Strong knowledge of HR operations, contracts and compensation processes. * Experience managing an HR team. * English at C1 level or equivalent. * Spanish at C1 level or native proficiency. * Strong judgment, confidentiality and decision\-making ability. * Ability to work independently and communicate directly with the CEO. * Availability during Panama business hours (9am to 6pm Panama time) * Candidates based in Latin America are strongly preferred. **Benefits** **What we offer** * MONTHLY Salary range from: USD $3\.500 to 5\.000 according to experience. * Director\-level position with direct access to the CEO. * International scope across Europe and the Americas. * Hybrid or fully remote work format. * Opportunity to build and improve the HR function. * Real decision\-making authority within the approved scope. * Long\-term cooperation. * Fixed monthly compensation plus performance\-based incentives. * Contract format based on the candidate's country of residence.