Business Services Partner
Ericsson · RS, BR
**About this Opportunity** We are looking for a Business Services Partner to support and continuously improve administrative operations in Ericsson Serbia. In this role, you will deliver a variety of administrative services, with a major focus on the Purchase\-to\-Pay process, ensuring compliance with local regulations and legal requirements. You will be part of the EMEA Performance \& Transformation – Local Administration Services (LAS) \& Risk Management organization and report to the Head of LAS, South Europe \& Eurasia (SEE). Working within an international team, you will collaborate closely with local stakeholders, acting as a local point of contact, also for external parties. You will be based in Belgrade, Serbia. **What you will do** Your main responsibilities will include: **Invoice Handling, E\-Invoicing** * Receive and process supplier invoices across applicable channels, with a key focus on the Serbian e\-invoicing platform. * Validate invoices to ensure data accuracy, completeness, and compliance with Serbian fiscal and local requirements. * Support resolution of any invoice blocks, errors, and discrepancies with suppliers and internal stakeholders. * Support the invoice approval and accounting coding process, coordinating with approvers and Finance stakeholders to ensure correct registration and routing for posting in SAP and release for payment. * Handle supplier payment reminders and legal notices related to overdue or disputed invoices, coordinating with relevant stakeholders to ensure timely resolution. * Secure correct internal cost allocation via Data File Upload (DFU). * Support supplier balance reconciliation. * Manage credit notes and AP reconciliations. **Payments \& Tax** * Validate local and cross\-border payment proposals, verifying the correct recording and payment readiness of invoices in SAP, and ensuring compliance with Serbian requirements. * Execute exceptional manual payment requests. * Interface with banks and local authorities when needed. * Support the Withholding Tax (WHT) process, including for foreign vendors collecting Certificates of Residence * Handle tax\-related documentation with local Tax, vendors, and relevant stakeholders. **Document Management \& Record Retention** * Archive documents in accordance with local legal and internal requirements (health and safety, medical insurance, tax documentation, etc.) * Ensure document traceability and availability to support audits, tax inspections, and internal controls. **Other Administration** * Sourcing suppliers and agreements: Support Supplier Relationship Management and accurate Vendor Master Data. Handle sourcing agreements, collect signatures, scan and send contracts, and supplier certificates. * Private medical insurance: Distribute medical insurance cards to employees, collect signatures for medical insurance documents, and archive documentation. * Purchase Orders: Create purchase orders via Ariba, perform goods receipts, and support invoice processing and payment follow\-up. * Travel claims: Verify original receipts are included in the claim and the quality of the receipts. **What you will bring** Education \& Professional Experience * Bachelor’s degree in Economics, Accounting, or equivalent proven experience * Minimum 1 year of experience in Finance / Accounts Payable, preferably in a multinational environment Local Finance \& Regulatory Knowledge * Knowledge of local laws and regulations, including taxation and currency requirements * Ability to interact effectively with local authorities * Ability to interact with internal/external auditors Analytical \& Organizational Skills * Strong attention to detail, with a focus on accuracy and data quality * Planning and organizational skills * Analytical and problem\-solving skills * Proactive mindset with a strong focus on process improvement Communication \& Stakeholder Management * Excellent communication and presentation skills * Proven ability to build trusted and effective professional relationships * Native Serbian speaker, with fluency in written and spoken English Digital \& Systems Competencies * Proficiency in Microsoft 365, including effective use of AI and Copilot * Working knowledge of Sistem eFaktura (SEF), SAP P12, Vendor Invoice Management (VIM), and Ariba **Additional Requirements:** We believe this job will be successfully done by a person with uncompromised ethics who enjoys working with different Stakeholders on a variety of tasks, and in an international team. The person is willing to grow in a challenging environment and finds satisfaction in delivering efficient administrative services to meet internal customers’ expectations. **Why join Ericsson?**At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of dive