Technical Trainer II, Digital Risk Protection
Infoblox
**Job Description** At Infoblox, every breakthrough begins with a bold **“what if.”** **What if** your ideas could ignite global innovation? **What if** your curiosity could redefine the future? We invite you to step into the next exciting chapter of **your** career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud\-first networking and security solutions already protect **70% of the Fortune 500** , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. How we empower our people is extraordinary: we’re recognized as a **Glassdoor Best Place to Work 2025, Great Place to Work\-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024** — clear evidence that when first\-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? **Become the force that turns every “what if” into “what’s next.”** In a world where you can be anything, **Be Infoblox.** **Technical Trainer II, Digital Risk Protection** We have an opportunity for a Technical Trainer II, Digital Risk Protection to join our Education Development, Delivery and Operations team in Brazil, reporting to the Director, Education Development, Delivery and Operations. In this pivotal role, you will deliver engaging technical learning experiences that help customers, partners, and internal teams understand and apply Infoblox’s Digital Risk Protection capabilities. Collaborating closely with Education, Product, Customer Success, Support, Sales, and subject matter experts, you will translate complex cybersecurity concepts into practical, learner\-centered training. You will support adoption of solutions that help organizations identify and disrupt external threats, including brand abuse, phishing, impersonation, fraud, and credential exposure. You will also use data, automation, and responsible AI tools to improve training preparation, learner engagement, and program effectiveness. **Be a Contributor — What You’ll Do** * Deliver live and virtual technical training for customers, partners, and internal teams using approved Digital Risk Protection content and learning objectives * Customize examples, demonstrations, activities, and delivery approaches for different audiences, skill levels, and regional needs * Explain Digital Risk Protection concepts, workflows, use cases, and operational processes in a clear and practical manner * Demonstrate relevant Infoblox and Axur capabilities, including external threat discovery, threat validation, monitoring, disruption, and reporting workflows * Assess learner understanding through discussions, demonstrations, exercises, labs, quizzes, and other appropriate methods * Collect, analyze, and report learner feedback, attendance, assessment results, and training effectiveness metrics * Collaborate with subject matter experts, instructional designers, Product, Customer Success, Support, and Sales to improve course content and learning experiences * Maintain current knowledge of Digital Risk Protection, external threat intelligence, cybersecurity trends, product releases, and industry practices * Use approved AI\-assisted tools to draft agendas, training examples, knowledge checks, summaries, and facilitator resources while validating accuracy and protecting confidential information * Apply automation, analytics, and learning technologies to streamline preparation, identify learner trends, and improve training outcomes **Be Prepared — What You Bring** * Typically requires 3–5 years of related experience with a bachelor’s degree, or 3 years with a master’s degree, or equivalent work experience * Experience delivering technical, cybersecurity, software, or product training to customers, partners, employees, or other professional audiences * Knowledge of cybersecurity concepts, external threat intelligence, Digital Risk Protection, brand protection, phishing, fraud, impersonation, or credential exposure * Proficiency with technical presentation, virtual delivery, collaboration, and learning tools, including Microsoft 365, Microsoft Teams, PowerPoint, and an LMS * Understanding of adult learning principles, learner engagement techniques, and methods for evaluating knowledge and training effectiveness * Ability to communicate complex technical concepts clearly in English and Portuguese * Ability to adapt delivery to different audiences, learning styles, cultures, and levels of technical experience * Experience using data, feedback, or reporting to improve training content and delivery * Familiarity with generative AI and automation tools for prod