Head of Operations, Product & Partnerships
BreakmarkHR · São Paulo, Brazil
**Company Overview** Our client is a fast\-growing global FX and payments infrastructure company that helps fintechs, neobanks and payment companies move money across borders in minutes instead of days. Clients integrate once via API to collect, convert and pay out across currencies 24/7, with stablecoins powering settlement behind the scenes. The company processes tens of billions of dollars a year, serves 100\+ institutional clients across five continents, and recently raised its Series A from top\-tier global venture firms. **About the Role** Brazil is the company’s next big build. It is establishing a local entity regulated by the Banco Central do Brasil and hiring the four statutory officers who will run it. This is one of those founding seats. You will run the engine room of the Brazil business: every Pix, every settlement, every banking partner integration. This is not a role for managing someone else’s operation. You will design it from day one, with a proven global platform and strong financial backing behind you. **What You Will Do** You will own Brazil’s day\-to\-day payments operations, including settlement, Pix and fiat flows, and daily reconciliation across on\-chain and off\-chain balances. You will enforce segregation of client and company funds, and build the controls, processes and automation that let a 24/7 operation scale without adding headcount. You will select and manage the banking, BaaS and liquidity partners that give the platform access to the Brazilian financial system, including contracts, SLAs and contingency plans. You will oversee client onboarding and KYC flows, customer protection and complaint handling, and work with global Product and Engineering to adapt the platform to local rails and regulation. As a statutory officer, you will hold a named BCB portfolio and be accountable to the regulator for operations and partnerships. You will also hire and lead the local operations team as the entity grows. **Why Join** You’ll be part of the founding leadership team of a regulated entity in the world’s largest stablecoin market, just as Brazil’s new rules for virtual\-asset providers take effect. The company works with a small, high\-ownership team that moves fast, and you’ll be building with a platform that already works globally. The role offers a competitive package and a seat at the table from day one. **Who You Are** * Brazilian resident, eligible for approval as a statutory officer by the Banco Central do Brasil (UNICAD), with an unblemished professional record * 7\+ years in payments operations, BizOps, BaaS or FX operations in Brazil, with leadership experience * Hands\-on ownership of Pix/SPI operations, settlement and reconciliation, including handling failures end to end * Experience selecting and managing banking or BaaS partners under SLA * Working knowledge of BCB regulation for payments and virtual\-asset providers * Builder mindset: you’ve helped set up or scale a regulated payments operation from an early stage * Fluent Portuguese and English **Nice to Have** * Experience at a payment institution, VASP, bank, or cross\-border FX company * Exposure to stablecoin or on\-chain settlement * Prior statutory officer or regulator\-facing role * Product ownership experience alongside operations