International Learning and Development Manager | São Paulo (SP)
Zoetis · São Paulo, São Paulo, Brazil
Zoetis values and supports inclusion, upholding equal opportunities. **Location:** São Paulo (SP) **POSITION SUMMARY** * The L\&D Manager for Brazil will focus on the Brazil region and is a key member of the International Commercial Centre of Excellence (COE) Learning \& Development team. * This role is responsible for implementing International\-led commercial learning programs in Brazil, ensuring these initiatives are adapted to local market needs while maintaining alignment with global brand strategies and COE priorities. * The L\&D Manager acts as a bridge between global program design and local commercial execution, driving consistency, best practice sharing, and strategic alignment across markets. * By partnering with the COE and local commercial leaders, the L\&D Manager ensures that international programs deliver maximum impact, support brand strategy, and foster a culture of continuous learning and commercial excellence. **POSITION RESPONSIBILITIES** **International Program Deployment \& Market Alignment** * Lead the local deployment and adaptation of International COE commercial learning programs, ensuring relevance to market maturity, customer dynamics, and brand positioning in Brazil. * Collaborate with the COE and Brand teams to translate global frameworks into actionable, locally relevant learning experiences. * Ensure consistent application of key commercial programs across markets, driving alignment with international standards and strategic objectives. **Tactical, Market\-Specific L\&D Needs** * Conduct in\-depth needs analysis with local commercial, sales, and marketing teams to identify specific capability gaps and learning requirements unique to Brazil. * Identify, localize, and deliver training programs (including workshops, e\-learning, and coaching) that address market\-specific needs, regulatory requirements, and cultural nuances. * Support the launch of new products, campaigns, and commercial initiatives through targeted training and onboarding programs, ensuring alignment with global brand strategy and timely delivery of critical commercial capabilities. * Prepare, implement, and monitor training courses for product launches and sales cycle meetings (POAs). * Ensure all local learning content and activities are compliant with country regulations, company policies, and industry standards. * Provide hands\-on facilitation and support for in\-market commercial teams, including field coaching and feedback. * Develop the skills of "Coach" managers by executing field\-based "coach the coach" activities, ensuring local leaders can cascade global coaching standards and drive high performance (3 field activities with sales force/sales managers per month in the region). **Cross\-Market Alignment \& Best Practice Sharing** * Actively drive alignment with other international markets, sharing best practices and lessons learned to support a unified approach to commercial capability building. * Facilitate cross\-market collaboration, ensuring local teams benefit from global insights and contribute feedback to the continuous improvement of international programs. * Promote and embed Zoetis global training programs and tools (e.g., Solution Selling, Field Force Effectiveness platforms) in both markets, driving adoption and consistency across the region. **Stakeholder Engagement \& Strategic Partnership** * Partner with local commercial, marketing, and brand teams to ensure all initiatives support both global brand strategy and local business objectives. * Collaborate with technical and marketing partners to annually evaluate the technical and commercial skills of the sales force, ensuring alignment with global capability frameworks and local performance expectations. * Represent Brazil region in global L\&D forums, advocating for local needs and ensuring market feedback informs future program design. **Performance Measurement \& Continuous Improvement** * Monitor KPIs for program effectiveness, demonstrating impact on commercial execution, employee expertise, and brand performance. * Measure and report the impact of training and coaching actions, conducting gap analyses and recommending corrective actions, with data and insights shared with the COE to inform continuous improvement. * Leverage data and insights to refine local deployment and inform future adaptations of international programs. **Change Management \& Thought Leadership** * Support change initiatives related to the rollout of new international programs, omnichannel engagement, and evolving commercial processes. * Stay abreast of global and regional trends, integrating innovative approaches and ensuring Brazil remains aligned with international best practices. * Champion cross\-market alignment and best practice sharing, actively collaborating with the International L\&D community to ensure Brazil benefits from, and contribute to, the continuous evolution of global commercial capabilities. **ORGANIZATIONAL RELATIONSHIPS** **Internal: