Compliance Operations Associate - São Paulo (Hybrid) New
Clara · São Paulo, SP, BR
**Clara is the leading platform in Latin America for companies to execute and manage every payment operation.** More than 50,000 leading and fast\-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest\-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re \~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others. ### **What you'll do** We are looking for a hands\-on Compliance Operations Associate based in Brazil to join the Legal \& Compliance team and report directly to the Head of Legal \& Compliance. The role will support customer onboarding, ongoing reviews and the operational AML/CFT agenda across Brazil, Mexico and Colombia. You will manage high\-volume casework with sound judgment, clear evidence and reliable execution, while helping us improve controls, workflows and automation. * Review onboarding, remediation and reassessment cases for customers in Brazil, Mexico and Colombia. * Analyze corporate documents, ownership structures, Ultimate Beneficial Owners (UBOs), business models, expected activity and the consistency of customer information. * Perform KYC/KYB and enhanced due diligence, including PEP, sanctions and adverse\-media screening, and document the rationale for each conclusion. * Execute ongoing transaction monitoring and review AML/CFT alerts from initial assessment through documented closure or escalation. * Investigate unusual or potentially suspicious activity, request additional information, conduct enhanced reviews and escalate cases in line with internal governance. * Support the full range of operational AML/CFT activities assigned to Compliance, including periodic and event\-driven reviews, customer\-risk classification, control execution, remediation and the preparation of internal or regulatory reporting inputs. * Apply the KYC Manual, AML/CFT policies, risk criteria, checklists, SLAs and escalation rules consistently across cases. * Maintain complete, accurate and auditable records of evidence, pending items, decisions, approvals and follow\-up actions. * Manage the Compliance pipeline by risk, priority and SLA, providing visibility into volumes, aging, backlogs and material exceptions. * Escalate higher\-risk cases, exceptions and matters requiring a risk decision to the appropriate Compliance leadership or governance forum. * Work closely with Operations, Fraud, Risk, Credit, Product, Engineering and Data to resolve process gaps and strengthen preventive and detective controls. * Support AML/CFT risk assessments, quality reviews, control testing, metrics, procedures, playbooks and training materials. * Identify opportunities for responsible automation and contribute to requirements, testing, implementation and ongoing validation while preserving human review and auditability. ### **Who you are** *We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.* ### **Must Haves** * 2\+ years of experience in Compliance Operations, KYC, KYB, AML/CFT, transaction monitoring or customer onboarding, ideally in a fintech, financial institution or payments company. * Practical experience reviewing legal entities, UBOs, ownership structures, customer documentation and AML/CFT alerts. * Working knowledge of customer due diligence, enhanced due diligence, PEP and sanctions screening, adverse media and suspicious\-activity escalation. * Ability to manage high\-volume queues, meet SLAs and maintain clear, complete and auditable case records. * Sound judgment, attention to detail and the ability to apply policies consistently while recognizing when escalation is required. Strong ownership, organization and clear communication across multiple teams and countries. * ### **Must Haves** * Experience with AML/CFT requirements or Compliance operations in Brazil, Mexico or Colombia. * Experience using case\-management, screening or transaction\-monitoring tools. * Experience supporting regulatory reporting, audits, control testing or remediation plans. * Spanish proficiency. * Experience or strong interest in workflow automation, data analysis or the responsible use of AI in Compliance operations. **Where we work** This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp\-up or when your leader asks. **Why Clara** ------------- * **A high talent\-density team** driven to make an impact in Latin America — low ego, high ownership. * Competitive salary and stock options (ESOP) from day one. * An annual learning budget and accelerated development paths. * English is our w