Hosting Services Manager

Fifty5Blue · São Paulo, Brazil

We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in\-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. **Job Details** \#VL \#remote No ato da candidatura não deixe de anexar seu curriculo atualizado e o e\-mail de ciencia do seu gestor. **Key Responsibilities** Business impact * Ensure operational and strategic excellence of enterprise hosting, cloud, identity, and hybrid infrastructure services. * Strengthen the organization’s security posture through effective architecture, governance, IAM, privileged access, policy management, and Zero Trust practices across Azure and GCP. * Improve platform reliability and service continuity through high availability, backup, disaster recovery, monitoring, capacity planning, and advanced troubleshooting. * Optimize on\-premises and cloud resources through Azure Cost Management, GCP Cloud Billing, budgeting, forecasting, and FinOps practices. * Enable stronger service support through technical knowledge transfer, documentation, training, and structured operational procedures. * Support compliance and operational control through standardized change procedures, configuration control, audit readiness, LGPD, and GDPR alignment. **Strategic Leadership \& Road mapping** * Lead infrastructure and cloud technical teams, promoting continuous professional and technical development. * Manage people with focus on performance, engagement, mentoring, training, and succession planning. * Define and promote multi\-cloud architecture, security, governance, resilience, and cost optimization standards. * Coordinate global cloud migration, integration, modernization, and optimization programs with international stakeholders. * Develop the enterprise hosting and cloud roadmap aligned with business priorities and technology strategy. * Translate complex technical topics into clear operational and executive communication for regional and global stakeholders. **Application Portfolio Ownership** * Own and govern Microsoft Azure, Microsoft 365, Google Cloud Platform, Active Directory, Microsoft Entra ID, Google Cloud IAM, and integrated hybrid services. * Govern Azure subscriptions, management groups, policies, RBAC, networking, compute, storage, backup, monitoring, and cost management capabilities. * Govern GCP organizations, folders, projects, IAM roles, service accounts, organization policies, VPCs, Compute Engine, Cloud Storage, GKE, Cloud SQL, Cloud Operations, and billing controls. * Oversee enterprise identity services including Active Directory, Entra ID, DNS, DHCP, PKI/Certificate Services, federation, Conditional Access, privileged access, and service identities. * Maintain HLD, LLD, architecture diagrams, configurations, inventories, operating procedures, recovery plans, and as\-built documentation. Enterprise Application Delivery, Operations \& Governance * Design, migrate, deploy, and optimize Azure, GCP, Microsoft 365, and hybrid infrastructure services in complex enterprise environments. * Define cloud landing zones, resource hierarchy, networking, identity boundaries, policy controls, operational standards, and guardrails. * Implement Infrastructure as Code using Terraform, ARM Templates and supported by DevOps and CI/CD practices. * Manage Kubernetes platforms including Azure Kubernetes Service (AKS) and Google Kubernetes Engine (GKE). * Monitor availability, performance, capacity, security, compliance, consumption, and service KPIs, reporting indicators to global leadership. * Coordinate backup, disaster recovery, business continuity, incident response, problem management, and resilience testing. * Act as focal point for audits, regulatory compliance, security reviews, vendors, and cloud service governance. * Manage Microsoft SQL Server, PostgreSQL, MySQL, and relevant managed database services. **Provide leadership and develop talent.** * Lead, coach, and develop infrastructure and cloud teams with focus on performance, engagement, training, and technical growth. * Develop onboarding plans, operational runbooks, and training materials for IT teams. * Conduct knowledge\-transfer sessions covering cloud architecture, IAM, governance, operations, security, automation, and cost management. * Document technical knowledge for internal handover and long\-term operational continuity. * Support helpdesk and related support areas through structured escalation processes and knowledge transfer. **Required (skills And Experience)** Technical \& Business Expertise * 10\+ years of experience in IT infrastructure, cloud computing, datacenter operations, virtualization, identity services, and enterprise platform services. * Advanced hands\-on knowledge of Microsoft Azure, Microsoft 365, Google Cloud Platform, and hybrid infrastructure integration. * Deep understanding of Active Directory, Mi