**Order Management Product Expert** ----------------------------------- About the role Insi is looking for an Order Management Product Expert to support digital transformation initiatives across the Americas, ensuring alignment between business processes and IT solutions. In this role, you will assess business needs, translate requirements into functional designs, and support the development and evolution of Order Management solutions. You will work closely with Product Managers, Business Owners, and technical teams across SAP order entry, pricing, invoicing, and CRM integrations, ensuring solutions meet business requirements before user acceptance testing. Key responsibilities * Collaborate with business stakeholders to define requirements, project scope, and business cases. * Act as the liaison between business users, PMO, and IT technical teams. * Assess new business needs and document functional designs for enhancements and projects. * Partner with technical teams to design and implement application enhancements and digital solutions. * Validate developments against functional requirements before user acceptance testing. * Support business users and technical support teams in resolving critical application issues. * Ensure IT resources and solution decisions align with business needs, costs, and operational priorities. * Facilitate decisions on solution design and trade\-offs across platforms. * Contribute to the execution of the Digital and IT roadmap, coordinating tasks with appropriate IT team members as needed. * Identify process inefficiencies, investigate root causes, and recommend corrective actions. * Drive innovation, best practices, automation, and cost efficiencies across Order Management processes. * Support users with acceptance testing, procedures, and documentation updates. * Build strong stakeholder relationships and promote knowledge sharing through a community of practice. * Collaborate with AI teams to explore solutions that improve processes and operational performance. Required qualifications * Bachelor’s degree in Computer Science, Management Information Systems, or Business Administration. * 8\+ years of experience in Order Management, ERP implementation and support, or IT Project Management within enterprise environments. * Deep expertise in end\-to\-end SAP Order Management, including order entry, pricing engine configuration, invoicing, and CRM integrations. * Proficiency in SAP configuration for Order Management processes, pricing condition techniques, billing schemas, and integration through APIs and interfaces. * Demonstrated experience managing SAP Order Management implementation or upgrade projects. * Ability to translate business requirements into functional designs and SAP technical specifications. * Strong problem\-solving skills, with experience resolving complex order processing, pricing, billing, and fulfillment issues. * Ability to assess trade\-offs between standard SAP functionality and customized solutions. Skills and competencies * Customer focus and commitment to service quality and user adoption. * Strong communication and interpersonal skills to collaborate with business users, SAP specialists, and cross\-functional teams. * Ability to build consensus among stakeholders and regional business units with different priorities. * A collaborative approach to sharing functional knowledge and supporting integration across business processes. * Initiative to identify improvements and automation opportunities. * Openness to AI\-driven solutions and continuous innovation. **Quem é a Insi?** Somos uma consultoria especializada em evolução digital. Mas, acima de tudo, somos uma empresa de gente. Gente que ouve antes de propor. Que vai ao essencial antes de apresentar solução. Que mede sucesso pelo que mudou de verdade, não pelo que foi implementado. Com mais de três décadas de história e presença global, acreditamos que a verdadeira transformação começa dentro: dentro das pessoas, das equipes, das organizações — e é essa convicção que orienta cada escolha que fazemos, cada projeto que entregamos, cada pessoa que desenvolvemos. **Por que construir sua carreira na Insi?** Porque aqui você pensa, decide e cria junto. Oferecemos autonomia, metas claras e um ambiente onde os Insiders têm espaço para interagir com diferentes tecnologias, participar de projetos desafiadores, trazer novas ideias e trabalhar de qualquer lugar do Brasil e (por que não?) do mundo. Somos uma das melhores empresas para se trabalhar no Brasil segundo o Great Place to Work e estamos entre os 10 melhores empregadores do Brasil segundo a revista TIME. **Quais são nossos valores?** * Somos pessoas servindo pessoas * Pensamos e agimos como donos * Temos gana por performance * Crescemos e aprendemos juntos * Buscamos excelência e a simplicidade * Atuamos com criatividade e inovação Todas as pessoas são bem\-vindas independentemente de sua condição, deficiência, etnia, crença religiosa, orientação sexual, ap