**Job title: Junior Data \& Support Analyst** **Location:** 199 Eucharistic Congress Street, Mosta, Malta MST9036 **Type:** On\-site **Department:** IT, reporting to Data \& Support Manager **About the Role** We are looking for a motivated junior professional to join our team at Creditinfo Malta Limited, a licensed Credit Reference Agency regulated under Maltese law. This is a hands\-on role combining daily data operations, software development support, and basic IT assistance. The successful candidate will be a key point of contact for the office on days when the Data \& IT Manager is working remotely. This is an ideal opportunity for someone who is comfortable across data, coding, and IT support, and who wants to grow their technical skills in a real business environment. **Key Responsibilities** * Data Operations + Monitor and manage data\-related email communications and mailboxes daily; + Input, update, and maintain accurate data across internal systems in a timely manner; + Process client data uploads and maintain subscriber registrations; + Handle client queries related to data professionally and promptly; Liaise with clients to maintain regular two\-way data exchange. + * Software Development \& Support + Work directly alongside external developers to support the maintenance of existing systems; + Log into codebases to assist with bug fixes, updates, and improvements; + Contribute to the development and deployment of new features and functions; + Assist in testing new functionality before deployment; + Monitor system behaviour and flag issues to the development team proactively; Support the maintenance and uptime of the company's web platform. + * IT Support + Act as the first point of contact for basic IT issues in the office, particularly on days when the Data \& IT Manager is working remotely; + Assist colleagues with laptop troubleshooting, software issues, and connectivity problems; + Escalate unresolved issues to the Data \& IT Manager promptly. **Required Skills \& Experience** * Good knowledge of both front\-end and back\-end development (languages such as Python, JavaScript, HTML/CSS, or similar); * Ability to read, understand, and contribute to existing codebases; * Comfortable working with databases and data entry systems; * Basic IT troubleshooting skills — confident enough to handle common office tech issues independently; * Strong organisational skills — this role requires managing multiple tasks simultaneously; * Excellent written and verbal communication skills in both Maltese and English (essential); * Good knowledge of Microsoft 365 applications; * Proactive mindset with the ability to work independently and flag issues without being prompted; * Ability to work collaboratively with both internal colleagues and external developers. **Desirable (not essential)** * Knowledge of version control (e.g. Git); * Experience with APIs or system integrations. **The Ideal Candidate** You are a junior professional \- possibly a recent graduate or someone with 1–2 years of experience — who is comfortable across data, software, and IT support. You are reliable, proactive, and able to hold the fort in the office independently when needed. Being Maltese and fluent in both Maltese and English is essential given the nature of our client base and internal operations.