Commercial Operational Excellence & Continuous Improvement Leader, LATAM
Videojet Technologies · São Paulo, São Paulo, Brazil
**Location:** Hybrid, based at Videojet’s **São Paulo (Vila Gertrudes)** office and approximately **50% travel across LATAM** . Imagine yourself... * Doing meaningful work that makes an everyday impact on the world around you. * Collaborating with a vibrant, inclusive, global team. * Owning your ambition and fueling your career growth. It’s all possible with a role at Videojet, a Veralto company. Videojet is a world leader in the product identification market, providing in\-line printing, coding and marking products, consumables, and software solutions. Videojet technologies play a critical role in helping ensure the safety and authenticity of products sold across food, beverage, pharmaceutical, and industrial marketplaces around the world. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you. Along the way, you’ll have opportunities to make your mark on our business and your career, with ongoing opportunities to deepen your skillset and pursue your ambitions. About the role: Reporting to the **Sr. Director, Veralto Enterprise System (VES) for The Americas,** the **Commercial Operational Excellence \& Continuous Improvement Leader, LATAM** is responsible for owning VES fundamentals processes that support the growth and development of VES culture across Videojet in LATAM. This role will help Commercial, Service, and Business Support teams achieve Policy Deployment (PD) and Key Performance Indicator (KPI) targets by coaching and training functional leaders and associates, enabling process improvements, and sustaining stronger results through VES tools. The **Commercial Operational Excellence \& Continuous Improvement Leader, LATAM** serves as a key thought partner for leaders across the region, leveraging VES fundamentals standard work and driving the deployment and sustainment of best practices. This is a hybrid role with periodic travel to São Paulo and Extrema (MG), as well as approximately 50% travel across LATAM. Adaptability, influence, and the ability to drive change across diverse functional teams are critical to success in this role. In this role, a typical day will look like: * Drive targeted, sustainable improvement in VES KPIs, including kaizen sustainment, certified practitioner funnel, and VES culture. * Lead the daily implementation of VES processes across LATAM, with a primary focus on Commercial, Service, and Business Support functions. * Champion structured problem solving and partner with teams to identify which VES tools should be applied and when. * Coach leaders and associates on daily management, visual project management, Growth Rooms, PSP, standard work, and other VES fundamentals. * Audit existing processes and systems at Gemba to identify improvement actions and strengthen sustainment. * Partner with senior leaders to review performance and define short\-term and long\-term VES strategies. * Plan, facilitate, implement, and sustain kaizen activities, including pre\-work, kaizen charter review, approval, and follow\-through. * Partner with Commercial and Service leaders to improve business performance through the application of VES fundamentals. * Facilitate capability building through coaching, training, and practitioner development across LATAM. * Drive adoption of best practices that improve customer experience, service delivery, productivity, growth, and overall business performance. The essential requirements of the job include: * Minimum of 8 years of experience deploying continuous improvement and/or VES processes, with a focus on fundamentals such as PSP, VMDM, and SW. * Experience driving organizational change management and process improvement with strong attention to detail. * Demonstrated ability to identify gaps and root causes, build a strategy, execute countermeasures, and lead through influence. * Experience applying continuous improvement methodologies within Commercial, Service, Customer Experience, Business Support, Shared Services, or Operational environments. * Proven ability to coach and develop leaders while driving sustainable behavioral and process change. * Ability to provide concise executive summaries of business performance issues, required changes, actions taken, and results delivered. * Proficiency with data analysis, word processing, spreadsheets, graphics, and statistical tools. * Ability to travel approximately 30\-50% of the time across LATAM to support Commercial, Service, Business Support, and Operational teams. * Fluency in Portuguese, English, and Spanish. Preferred Qualifications: * Experience supporting Commercial Excellence, Sales Operations, Service Excellence, Customer Experience, Customer Support, or Shared Services organizations. * Experience with Veralto Enterprise System (VES), Danaher Business System (DBS), or equivalent continuous improvement business systems. * Lean Six Sigma certification or equivalent continuous improvement training. * Experienc