Senior Project Manager, Market Research | Mexico, Chili & Brazil (Remote)
POTLOC · Remoto, BR
**ABOUT POTLOC** The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all\-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts. With unrivaled sample quality, AI\-powered analysis, and end\-to\-end research oversight, it all adds up to a competitive advantage. Since 2014, we’ve helped 500\+ global firms collect dynamic insights from 343M\+ B2B and B2C responses across industries and geographies. Our team is dedicated to being the best end\-to\-end service provider for our clients globally. To do this, we have offices in North America and Europe! We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty \& adaptability. ### **YOUR MISSION** Potloc is looking for a highly organized, self\-driven Project Manager to join our growing team as our first hire in the LATAM region : you'll be joining colleagues already based across Europe, Canada, and India. You'll manage end\-to\-end research projects, ensure client satisfaction, and help promote our services and products. You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast\-paced, innovative environment. **YOUR RESPONSIBILITIES:** * Manage end\-to\-end quantitative research projects, from kick\-off to delivery of raw data sets (no analysis) * Deeply understand client objectives to design tailored research solutions * Translate client needs clearly to internal and external teams * Serve as the primary client contact during all operational phases: kick\-off, questionnaire design, fieldwork, and delivery * Track project progress proactively and provide timely updates to clients * Build and maintain strong client relationships to maximize satisfaction and long\-term retention * Onboard clients on the Potloc Platform to optimize their experience and efficienc * Contribute to process and product improvements by suggesting new features and workflows *This role requires availability during North America working hours, including occasional weekends based on project needs.*### **REQUIRED SKILLS** * 7–12 years of experience as a Project Manager in the Market Research industry * Proven ability to manage competing priorities and tight deadlines efficiently * Good understanding of sampling methodologies (CATI, CAWI, etc.) * Experience in questionnaire design (creation and optimization) * Highly autonomous, results\-driven, and proactive * Strong judgment with a track record of solving challenges quickly and effectively * Skilled at managing multiple complex projects simultaneously across various stages of the customer journey * Able to perform under pressure and maintain high\-quality standards in a fast\-paced environment * Excellent communication and negotiation skills * Experience working with consulting and private equity firms is a plus ### **WHAT’S IN IT FOR YOU** * \\uD83D\\uDCC8 A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success * \\uD83D\\uDCB8 A competitive salary package, including stock options to allow you to share in our success * \\uD83D\\uDCCA A structured career path, with performance evaluations to support your development * *\\uD83C\\uDFD6 Paid vacation and public holidays (varies by country):* + ***Brazil:*** *30 calendar days of paid vacation annually ( 22 working days), accrued after 12 months of service, plus national, state, and municipal public holidays (varies by state/municipality)* + ***Chili :*** *15 days of paid vacation (plus national public holidays, per Chilean labor law)* + ***Mexico:*** *12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law* * \\uD83D\\uDCC5 Additional leave for key moments in your life (moving, childbirth, marriage, etc.) * \\uD83C\\uDFE5 A comprehensive health coverage plan, for you and your family, to ensure your well\-being every day ### **RECRUITMENT PROCESS** * Exchange with a member of our Talent team (30 min) * Interview with the hiring manager (45 mn) * Technical test (1h) * Team fit (30 mn) * Job offer \\uD83D\\uDE4C *By applying, you agree to Potloc processing your personal data as described in their* *Candidate Privacy Notice**, particularly to search and identify relevant profiles, pre\-select candidates, assess suitability for job roles, and measure professional skills. Potloc will disclose your information to other Potloc entities, third\-party services providers, and other authorized recipients, including outside of your region. You may contact Potloc at any time to exercise your rights or for any other questions.* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potentia