Revenue Analyst
IQVIA · São Paulo, SP, BR
São Paulo, Brazil \| Full time \| Hybrid \| R1562253 The Revenue Analyst supports revenue realization and collections activities across a portfolio of large global pharmaceutical customers. This role is responsible for managing customer accounts, researching invoice and payment issues, resolving billing disputes, and driving timely cash collection. The successful candidate will act as a key liaison between customers and internal business partners to troubleshoot complex issues, remove payment barriers, and ensure efficient revenue recovery. The position requiresstronganalyticalskills,exceptionalorganization,effectivecommunication,andtheabilitytomanageahigh\-volumeportfolioinafast\-pacedglobalenvironment. Key Responsibilities Manage aportfolioofapproximately10to20largepharmaceuticalcustomeraccounts. Monitor agingreports,outstandingbalances,paymenttrends,andcollectionperformance. Investigate andresolveinvoicedisputes,paymentdelays,purchaseorderdiscrepancies,andbilling\-relatedissues. Collaborate withBilling,ProjectFinance,Operations,Sales,andcustomerstakeholderstodriveissueresolution. Build strongworkingrelationshipswithcustomerswhilemanagingchallengingconversationsprofessionallyandeffectively. Support monthlycashcollectiontargetsandrevenuerealizationobjectives. Maintain accurateaccountdocumentation,follow\-upactivities,andcollectionrecords. Prepare reportsandperformanalysistosupportcustomerreviewsandbusinessdecisions. Identify processimprovementandautomationopportunitiestoenhanceoperationalefficiency. Serve asafacilitatorbetweeninternalandexternalstakeholderstoensuretimelypaymentapprovalandissueresolution. Demonstrated ability to influence stakeholders, negotiate payment solutions, and manage difficult customer conversations. Ability to work independently, prioritize activities, and drive complex issues to resolution with limited supervision. English communication skills (written and verbal) required, with the ability to interact effectively with global customers and stakeholders. Requirements Bachelor's degreeinFinance,BusinessAdministration,Economics,Accounting,orrelatedfield. Previous experienceinAccountsReceivable,Collections,Billing,CustomerFinancialServices,RevenueOperations,Finance,orrelatedareaspreferred. Strong analyticalandproblem\-solvingskills. Proven abilitytomanagemultipleprioritiesandlargevolumesofinformationsimultaneously. Excellent verbalandwrittencommunicationskills. Customer\-focused mindsetwithstrongstakeholdermanagementcapabilities. Advanced organizationalandfollow\-upskills. Strong Excelskills,includingdataanalysisandreporting. Experience withMicrosoftOfficeapplications. Experience withERPsystemssuchasPeopleSoftisaplus. Experience withSalesforce,CRMplatforms,processimprovementinitiatives,orautomationprojectsishighlydesirable. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. Where you'll work Hybrid You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in\-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment. Culture Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.