Senior Manager, Product Management & Innovation
Bain & Company · São Paulo, SP, BR
WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the \#1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU’LL WORK WITH You’ll join our Product Management \& Innovation experts within the AI, Insights \& Solutions team. This team is part of Bain’s digital capabilities practice, which includes experts in analytics, engineering, product management, and design. In this multidisciplinary environment, you'll leverage deep technical expertise with business acumen to help clients tackle their most transformative challenges. You’ll work on integrated teams alongside our general consultants and clients to develop data\-driven strategies and innovative solutions. Together, we create human\-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage for our clients. Our collaborative and supportive work environment fosters creativity and continuous learning, enabling us to consistently deliver exceptional results. WHERE YOU’LL FIT WITHIN THE TEAM As an Expert Senior Manager, Product Management \& Innovation, based in São Paulo, you’ll work on integrated teams alongside our general consultants and clients to lead the development of omnichannel solutions across a wide range of industries and challenges. You’ll drive the strategic vision with cross\-functional teams to deliver impactful, feasible, and client\-aligned experiences, products, and businesses. You bring a passion for designing and developing customer\-centric, innovative solutions, a strong foundation in product development, technical aptitude, and a collaborative mindset. With a focus on driving innovation, you’ll work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development from research and planning through execution. You’ll contribute to high\-impact, client\-facing solutions while continuing to build your technical and strategic skills in a fast\-paced, experimentation\- and data\-driven environment. WHAT YOU’LL DO Apply human\-centered design to product strategy and innovation * Integrate human\-centered design into product strategy, aligning research with business and customer goals and translating insights into product vision. * Guide ideation sessions, journey mapping, and service design workshops to align teams around user\-centric solutions. * Lead collaboration with design and research teams on prototyping and testing, ensuring continuous validation while balancing user needs, reliable technology solutions, and business priorities. Lead delivery of proofs of concept (POCs), minimum viable products (MVPs), and products * Translate business needs into detailed technical requirements, partnering with engineering and design teams to align on scope, feasibility, and acceptance criteria before development begins. * Lead work planning and sprint planning ceremonies, owning the product backlog, sequencing user stories, and maintaining delivery velocity across agile cycles. * Problem\-solve development challenges in real time, unblocking engineering teams by clarifying requirements, negotiating scope, and making rapid trade\-off decisions. * Engage directly with clients throughout the build to validate direction, surface emerging needs, and co\-develop solutions that meet business and user expectations. * Deliver regular showcases and status updates to senior client stakeholders, communicating progress, risks, and decisions in clear, non\-technical language. * Ensure effective handoffs between design, engineering, QA, and client teams, maintaining continuity and quality at every transition. * Develop change management plans for the implementation of new processes and digital products, preparing client organizations for adoption and sustained usage. * Create dashboards and KPI frameworks to measure product success, user adoption, and business impact, incorporating telemetry from day one. * Lead end\-to\-end testing cycles, including UAT, usability testing, and acceptance criteria validation, ensuring software meets user and business expectations before release. Contribute to building an inspired team * Co\-lead integrated case teams comprising consultants, engineers, designers, and client counterparts, coordinating across workstreams to maintain alignment and drive delivery toward shared outcomes. * Manage day\-to\-day team dynamics and cross\-functional collaboration,