**About Huzzle** At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast\-growing startups, digital agencies, SaaS companies, and tech\-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. **About The Company** Our client is a fast\-growing health and longevity\-focused wellness company specializing in metabolic science and personalized medical optimization. Operating at the intersection of clinical care and performance wellness, the team provides a comprehensive suite of services including medically supervised weight loss, peptide therapy, hormone optimization, and advanced recovery treatments like hyperbaric oxygen and cryotherapy. They serve a diverse demographic of high\-performing individuals, from executives to proactive professionals, through a membership\-based model that prioritizes long\-term outcomes over reactive medicine. With a focus on bridging the gap between traditional healthcare and peak performance, this organization utilizes data\-driven diagnostic testing and custom\-compounded protocols to help clients age smarter and recover faster. The team is dedicated to an evidence\-based, patient\-centric culture that values innovation and measurable impact. As they continue to scale their presence both physically and virtually, they offer a collaborative and forward\-thinking environment for those passionate about the future of functional medicine and aesthetic rejuvenation. **Job Type** Full\-time **Job Summary** We are looking for a strategic and high\-energy Lead Account Manager to spearhead our client success efforts. In this pivotal role, you will oversee a book of 140 businesses while managing a dedicated team of four account managers. Your mission is to elevate the client experience, ensure rapid response times, and drive measurable growth for our partners. If you are a natural leader who thrives in a fast\-paced environment and is passionate about delivering world\-class service, we want to hear from you. **Key Responsibilities** * Lead, mentor, and manage a team of four account managers to ensure peak performance * Oversee a diverse portfolio of 140 client accounts, maintaining high satisfaction and retention * Monitor and optimize Service Level Agreement (SLA) response times to ensure excellence * Analyze client feedback and surveys to implement service improvements and strategy shifts * Identify and execute opportunities for account growth and expansion within the existing book of business * Act as the primary point of escalation for client needs and team challenges **Requirements** * Minimum of 2 years of professional experience in Account Management * Proven leadership experience or the demonstrated ability to manage and develop a team * Ability to work EST\-aligned hours with flexibility for core team overlap * Exceptional communication skills and a results\-oriented mindset * Strong organizational skills to manage high\-volume client portfolios effectively ****Nice\-to\-Haves**** * Proficiency in Google Workspace * Advanced English language proficiency **Benefits** 💰 Competitive salary 🌎 Fully remote work environment 🚀 Rapid career growth and progression opportunities 📈 Salary raises and performance\-based bonuses 🎯 Future incentive structures currently in development 🕒 Flexible working hours with core overlap