Customer Success Manager

BuildRemote · Remoto, BR

We're an award\-winning digital marketing and technology agency based in San Diego, California. We help businesses implement and manage the technology, CRM, marketing, and automation systems they need to grow. We're looking for an experienced Customer Success Manager to own client relationships, keep projects moving, and deliver an exceptional client experience. Compensation: $2,000–$3,000 USD/month, plus performance bonus. Schedule: Approximately 9:00 AM–3:00 PM Pacific Time. Location: Remote — candidates in the Americas preferred due to working\-hour overlap. What You'll Do: \- Own communication and relationships with assigned clients \- Manage onboarding and ongoing client success \- Coordinate with technical and marketing teams \- Proactively identify issues and keep deliverables moving \- Maintain clear follow\-ups, documentation, and next steps What We're Looking For: \- Previous Customer Success, Account Management, or Client Services experience \- Exceptional spoken and written English \- Experience working with U.S.\-based clients \- Strong organization and proactive communication skills \- GoHighLevel experience strongly preferred \- Digital marketing or agency experience preferred \- Comfortable with CRMs, automation, websites, and marketing technology We're looking for someone who owns the client relationship, anticipates needs, and proactively drives projects forward. Job Type: Full\-time Pay: R$2,149\.44 \- R$7,490\.64 per month Application Question(s): * Are you an expert in GHL? If not, what other CRMs have you used? Work Location: Remote