Inside Sales Coordinator at OASIS Medical, Inc.
UCI-OC Alliance · Sales, São Paulo, Brazil
Home * Learn More * Help You are viewing a preview of this job. Log in or register to view more details about this job. Inside Sales Coordinator OASIS Medical, Inc. Email **Job Summary** The Sales Coordinator supports Sales Managers and Field Sales Consultants with strategic development and management of accounts through identifying leads and up\-selling opportunities, establishing phone calling programs, and conducting inside direct phone sales. Initiates and cultivates phone communication with the Company’s existing customer base to enhance and maintain strong customer relations. Communicates the value of Oasis products to the medical community with confidence, clarity, and knowledge. Provides administrative support, sales analysis, database management, and internal reporting. The position performs a vital part in enhancing the Company’s infrastructure and has the capability to contribute to the strength and sustainable growth of Oasis Medical. The identification of Essential Job Function does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. **Essential Job Functions** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support Sales Managers and field Sales force * Assist in lead generation, existing customer relations, and implementing marketing strategies * Work with Sales team, other departments and outside contacts to satisfy customers and achieve Company goals * Identify and make direct calls to generate sales from inactive customers and lapsed accounts * Respond to customer requests for product information, availability, and price; and provide product recommendations based on customer reviews and feedback * Maintain customer database in CRM and manage sales lead pipeline * Work the phone effectively, to include handling all incoming inquiries, making direct calls, pursuing sales leads, and conducting trade show follow\-up’s * Analyze sales results and trends, and prepare meaningful reporting to Sales managers, Sales Consultants and Manufacturing managers to help target product sales and plan production * Responsible for account management and “up\-selling” the Company’s products * Assist outside sales representatives in their territory management * Coordinate all new product releases in conjunction with Customer Service Representative * Identify change and improvement in work processes to promote efficiency as OASIS grows * Adhere to general safety rules, manufacturing procedures, and quality procedures as applicable * Exhibit professional behavior and demeanor at all times; proactively resolve issues using Best Practices * Perform other duties and responsibilities as requested or assigned * Comply with all Company policies **Experience/Training/Education** * BA/ BS Degree preferred, preferably in Marketing or a business\-related field. * 2\+ years work experience working in Marketing, Direct Marketing, e\-Commerce, or Sales desired * Experience working with sales and marketing to develop and analyze online/offline\-marketing campaigns * Knowledge and/or experience in an industry regulated by Quality System Regulations helpful * Understanding of FDA Quality System and ISO regulations preferred * Experience in ophthalmic industry desirable **Knowledge/Skills/Abilities** * Exceptional customer service, communication, and presentation skills, with patience and self\-control, active listening, positive attitude, and accountability * Fluidly communicate to build loyalty and relationships with the medical community, primarily through telephone communication * Able to interact with customers and sales representatives to enhance sales and customer satisfaction * Ability to work in a fast\-paced environment and comfortable with taking the initiative, and managing and prioritizing multiple tasks * Flexible in approach to working with different customers and sales representatives’ personalities * Enjoys problem solving and creating solutions with various approaches * Able to think and plan strategically, and comfortable managing projects * Ophthalmic or medical\-related experience is a plus * Advanced computer skills working with Word, Excel, PowerPoint, Excel and ACT * Ability to organize and maintain detailed quality records/documentation, and generate required reporting * Able to draw on diplomatic communication skills * Requires minimal supervision **General:** Strong time management and organizational skills. Ability to prioritize multiple tasks and meet deadlines. Attention to detail. Ability to work well individually and as a team member and demonstrate a flexible and collaborative approach when working with cross\-functional teams. Takes the initiative to identify and implement effective solutions. Must demonstrate sound work ethic, flexibility, respectfulness, honesty and trustworthiness. Must also be punctual and dependable. M