Technical Service Engineer

SOFAR · São Paulo, Brazil

Looking for an experienced and energetic professional interested in joining a fast\-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self\-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. In this role you will: The role and responsibility of Technical Service personnel include but not limited to the following: 1\. Inverter/Battery installation instruction and maintenance training; 2\. Answering consulting phone calls, reply to the e\-mails for customer support; 3\. Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed. 4\. Collect clear after\-sales support cases Data and report to the leader. 5\. Other teamwork assigned by the team leader. 6\. Having knowledge of String Inverter, Hybrid Inverter and Utility\-Based Projects adding advantage. 7\. Responsible for after\-sales support activity in the Particular Region. We are looking for: • Bachelor's or above holders in Electronics and Electrical or other related majors • Self\-motivator with a minimum of 5 years of related experience in the solar industry is a must • Energetic professional who may travel 50% or above per year • Good communicator with fluent English