Implementation Consultant
Confience · Jundiaí, SP, BR
Responsibilities and Duties: \-Assist in mapping and documenting processes; \-Configure the system using technical information provided by the client or internal stakeholders; \-Set up client testing and production environments to enable resource utilization; \-Validate and deploy extensions developed in the client environment, making them ready for presentation/use; \-Prepare and deliver training sessions to clients or other company employees; \-Provide support to internal and external clients, offering information and/or guidance related to the area of expertise; \-Ensure increased user engagement with Labsoft services and products; \-Guide clients in identifying and purchasing equipment and infrastructure installation services to support the provided systems; \-Research, gather, produce, and disseminate updated information to relevant audiences; \-Analyze and investigate problems, system failures, and logs; \-Identify and propose improvements in implementation processes and procedures; \-Collaborate with other project roles and departments to ensure technical understanding and alignment necessary for project progress; \-Study and analyze the impact and application of features based on system configuration changes; \-Propose and develop actions aligned with strategic guidelines, including work plans and budgets; \-Comply with the department and company methodologies, standards, and procedures; \-Delegate and manage tasks for assistants/interns to accelerate activities; \-Perform other tasks related to the implementation process and client support, as assigned by the immediate supervisor. Requirements and Qualifications: \-Bachelor’s degree in Chemistry, Biology, or related fields; \-Experience or familiarity with laboratory routines; \-Intermediate Excel skills; \-Advanced/Fluent English; \-Ability to analyze data and prepare reports; \-Strong communication skills and ability to work effectively in a team; \-Good teaching skills for user training; \-Proactive and well\-organized; \-Basic knowledge of ISO/IEC 17025\. Pagamento: R$3\.000,00 \- R$3\.500,00 por mês Benefícios: * Assistência odontológica * Auxílio\-creche * Estacionamento gratuito * Participação nos lucros * Previdência privada * Trabalho remoto * Vale\-alimentação * Vale\-refeição * Vale\-transporte Idioma: * Inglês (Obrigatório) Local do trabalho: Remoto híbrido para Jundiaí, SP