Consumer Tech Trainer ID79627
AgileEngine · Salvador, Bahia, Brazil
AgileEngine is an Inc. 5000 company that creates award\-winning software for Fortune 500 brands and trailblazing startups across 17\+ industries. We rank among the leaders in areas like application development and AI/ML, and our people\-first culture has earned us multiple Best Place to Work awards. **WHY JOIN US** If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! **ABOUT THE ROLE** We are looking for a **Consumer Tech Trainer** to help internal teams adopt new Shopify tools for Unified Commerce launches. This role bridges technical delivery and business operations, building training frameworks, documentation, and runbooks using train\-the\-trainer methods. You will manage the rollout lifecycle, track adoption, and resolve bottlenecks across teams. **WHAT YOU WILL DO** \- Lead a Unified Commerce training program to upskill internal teams on Shopify operations and surrounding digital tools. \- Act as the primary bridge between technical delivery teams and regional operational or marketing teams to ensure seamless collaboration. \- Define, document, and establish internal workflows, training runbooks, and repeatable operational processes for post\-launch e\-commerce support. \- Manage the end\-to\-end lifecycle of this enablement program, including scheduling, prioritization, and tracking adoption progress. \- Identify critical operational bottlenecks or adoption issues and address them proactively with leadership. \- Drive internal teams toward autonomy by fostering a culture of continuous learning and process improvement. **MUST HAVES** \- **Outstanding soft skills, critical thinking, and a highly adaptable mindset** (this is prioritized over specific years of rigid technical experience). \- **2\+ years of demonstrated experience in program or project management** , specifically driving operational readiness or change management initiatives. \- Demonstrated experience conducting **training sessions** . You will manage cross\-functional workflows, establish training frameworks, develop clear documentation on new tooling and ways of working, and deliver training to the business users for each Unified Commerce launch. \- Experience establishing **workflows, processes, and training frameworks from scratch** (e.g., "train\-the\-trainer" methodologies). \- High level of organization, planning, prioritization, and attention to detail. \- Strong cross\-functional collaboration skills, with the ability to influence and partner with multiple stakeholders (from technical leads to regional managers). \- Exceptional communication and presentation skills. \- Self\-starter who thrives on problem solving and filling gaps as they are identified. \- Upper\-intermediate English level. **NICE TO HAVES** \- Hands\-on exposure to Shopify or Shopify Plus platform operations. \- Experience working with Prestige Beauty, Enterprise Retail, or global E\-commerce brands. \- Familiarity with Agile environments and agile project management tools. **PERKS AND BENEFITS** \- **Growth without limits** : build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget \- **Competitive compensation** : get recognition that reflects your skills and impact, with regular performance and compensation reviews \- **Flexibility** : work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm \- **Meaningful, modern projects** : build impactful products using modern technologies alongside global teams and leading brands \- **Collaborative culture** : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized \- **Well\-being \& support** : access local well\-being programs and people\-focused support tailored to your location