Learning & Development Business Partner, Global Operations Learning & Development (GOLD) LATAM Go to Market Team
Amazon
**Description** Amazon is seeking a skilled, motivated, and customer\-obsessed Learning Business Partner to support our Global Operations Learning \& Development initiatives in LATAM. This role will support our Go\-to\-Market team, responsible for driving learning solutions that enable operational excellence across Brazilian operations. You will serve as a partner bridging the gap between operations leaders, HR, and product teams — helping to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact. The ideal candidate is a passionate customer and learner advocate who communicates clearly and concisely in a way that motivates others to action. You bring proven capabilities in managing projects, demonstrate attention to detail, and effectively manage competing priorities. You are a self\-starter with a high level of flexibility, commitment, and the ability to continuously improve the process of managing learning and talent development activities across Brazil operations. Key job responsibilities * Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities across Brazil operations * Translate business challenges into learning requirements and opportunities * Partner with operations leaders to understand strategic priorities and align learning solutions accordingly * Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs * Drive rapid deployment and acceleration of learning initiatives to meet business demands * Lead end\-to\-end implementation of learning solutions across designated Brazilian sites * Create and maintain execution roadmaps to ensure timely delivery of learning programs * Track performance metrics and drive continuous improvement of learning programs * Develop and execute change management strategies to drive program adoption * Maintain stakeholder communications to a high standard of clarity and professionalism, in both Portuguese and English **About The Team** Global Operations Learning \& Development (GOLD) supports Amazon's vision to be Earth's most customer and employee\-centric company by driving workforce development across Worldwide Operations. GOLD delivers onboarding, leadership development, and continuous learning experiences for frontline employees, leaders, and HR professionals — equipping them with the skills to drive operational excellence and meaningful employee interactions throughout the employee lifecycle. **Basic Qualifications** * Speak, write, and read fluently in English * Experience in stakeholder and communication management * Experience managing multiple projects and priorities across teams in a fast\-paced, deadline\-driven environment * Experience creating and implementing large\-scale programs * Speak, write, and read fluently in English at C1 level or above * experience in an HR Business Partner, Learning \& Development, or people\-related function * Strong analytical and problem\-solving skills **Preferred Qualifications** * Bachelor's degree or equivalent in Instructional Design, Adult Learning, Learning Design Principles, Learning Science, Educational Psychology or a related field * Experience with adult learning instructional design methods and best practices * Experience with AI tools or technology\-enabled solutions to drive efficiency in planning, communications, or reporting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. **Company** \- Amazon Servicos de Varejo do Brasil Ltda. Job ID: A10526938