IT Onsite Technician

Hemmersbach · Santa Rosa, Rio Grande do Sul, Brazil

**Role:** * Provide day to day local/remote desktop support * Handle inbound calls and answer questions * Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system * Printer support (Installation) * Conference Room support (Equipment setup and troubleshooting) * Network support (standard patching and cabling) **Requirements:** * 18 months of IT experience (or equivalent) * Ability to build relationships * Excellent time management skill * Experience in OS, Apps and H/W installation and troubleshooting depending on project products * English B2 and above is a MUST * This role is a Salary Non\-exempt position with a targeted salary range of $5,000\.00 BRL to $5,333\.00 BRL monthly. **Benefits:** * Buddy program * Internal career development program * Onboarding program **Be part of Us:** Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.