Director of Operations – Bilingual (English/Spanish) PART TIME
Remoto, BR
**Overview** This is a hands\-on leadership role for someone who is highly organized, proactive, and takes ownership of outcomes. You will play a key role alongside the CEO, helping bring structure, clarity, and consistency to a business that is growing quickly. Jackie’s Home Services is a rapidly growing company seeking a Director of Operations to manage daily schedules, team coordination, and overall operational performance. This is an opportunity for someone who wants to grow, lead, and build something meaningful—not just have a job. **Who This Role Is For** * Anticipates challenges and addresses them early * Takes initiative and follows through consistently * Communicates clearly and professionally in both English and Spanish * Stays steady and solution\-focused in a fast\-paced environment * Holds yourself to a high standard of accountability * Is motivated to grow personally and professionall You take pride in your work and naturally step in to support the team where needed. **Our Culture** We are a team\-first, growth\-oriented company that values collaboration, consistency, and care in everything we do. * We support one another and work together to solve challenges * We provide reliable, consistent, high\-quality customer service * We are committed to growing forward—as a company and as individuals This is a place for someone who wants to be part of a strong, supportive team while continuing to grow and develop. **What You’ll Own** * Daily operations, scheduling, and team logistics * Communication with clients and team members * Staff scheduling, attendance, and route adjustments * Proactive problem\-solving to maintain smooth operations * Estimates, appointments, and owner calendar coordination * Systems management: MaidPad, spreadsheets, reporting, and calendarsLead follow\-up, new client onboarding, and review requests. * Alignment between office and field teamsOngoing improvement of systems and processes **Requirements** * Fluent in English and Spanish (required) * Strong communication, organization, and decision\-making skills * Ability to manage multiple priorities effectively * Calm, professional approach under pressure * Experience in operations, office management, or service\-based business preferred * Proficiency with Microsoft Office or Google Workspace **What Will Make You Stand Out** * You take ownership and follow through * You think ahead and stay organized * You bring structure and clarity to your work * You are dependable and consistent * You contribute positively to team culture This role has a direct impact on the success of the company. The right person will grow alongside the business and play a meaningful role in shaping how we operate. **To Apply** Send your resume and a brief introduction sharing why you are a strong fit and how you approach your work. Pagamento: R$1\.621,00 \- R$2\.500,00 por mês Benefícios: * Trabalho remoto Idioma: * Inglês (Obrigatório) Local do trabalho: Remoto