Virtual Receptionist/EA for Plastic Surgery Spa
Skin Deep Sculpting · Remoto, BR
We are looking for a Virtual Receptionist to manage our phone lines on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. * You will VIRTUALLY welcome guests who call our business to book post op massages or inquire about our services/need phone support. * You will coordinate front\-desk activities, including distributing correspondence and redirecting phone calls. * To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. * You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. * Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. * Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. **Responsibilities** * Greet and welcome guests as soon as they call our office line * Direct guests to the right resources pre and post appointment * Answer, screen and forward incoming phone calls * Ensure outbound calls are completed to check the welfare of clients * Provide basic and accurate information in\-person and via phone/email * Maintain office security by following safety procedures and controlling access as needed * Manage/order front office supplies and keep inventory of stock * Update calendars and schedule meetings * Keep updated records of appointment log with daily reconciliation * Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing * Providing post op recommendations * Logging calls and completing call record sheets and other record keeping solutions * Manage social media accounts, make sure to keep interactions * Do Lunch and Learn calls with Doctors offices. **Skills** * Proven work experience as a Receptionist, Front Office Representative or similar role * Proficiency in Microsoft Office Suite * Excel Skills * Hands\-on experience with office equipment (e.g. fax machines and printers) * Professional attitude and appearance * Solid written and verbal communication skills * Ability to be resourceful and proactive when issues arise * Excellent organizational skills * Multitasking and time\-management skills, with the ability to prioritize tasks * Customer service attitude * High school degree; additional certification in Office Management is a plus * Video/Photo editing skills, Canva **Salary Expectation:** $450 \- $550 **Shift Availability:** * Monday through Friday (12:00 PM \- 8:30 PM \- CST, Houston Time) Job Type: Full\-time Pay: R$1,900\.00 \- R$2,510\.00 per month Work Location: Remote