Improvado is an AI\-powered marketing intelligence platform trusted by enterprise brands like ASUS, Activision, Docker, and H\&R Block. We raised $34M Series A and are scaling fast — which means our infrastructure needs to be rock\-solid. We're looking for a DevOps/SysOps engineer who takes ownership and keeps things running. **What you'll do** * Manage and evolve our cloud infrastructure on AWS/Azure (Kubernetes) \- ensure cluster reliability: capacity planning, autoscaling, incident response, and post\-mortems * Design and architect scalable, reliable infrastructure to support AI\-driven analytics and data processing at scale * Build and maintain Helm charts, Terraform, and multi\-environment setups * Own monitoring and alerting across the stack (Prometheus/Mimir, Grafana, CloudWatch) * Administer and optimize storages: PostgreSQL, ClickHouse, Redis * Support message brokers: RabbitMQ, AWS SQS, Temporal * Drive infrastructure security: secrets management, IAM policies, vulnerability scanning, and encryption * Own network design, configuration — VPCs, subnets, firewalls, load balancers, VPNs * Monitor and optimize cloud costs — identify waste, right\-size resources, and report on spend efficiency * Participate in on\-call rotation **What we're looking for** * 5\+ years in a DevOps/SRE role * Solid hands\-on experience with most of our stack (80%): AWS/Azure/GCP, Kubernetes (cluster design, capacity planning, and reliability at scale), Helm charts, CI/CD pipelines (GitHub CI), Terraform, PostgreSQL, ClickHouse, Redis, RabbitMQ, AWS SQS, Temporal, and monitoring/alerting stacks (Prometheus/Mimir, Grafana, CloudWatch) * AI\-assisted development in practice — actively uses Claude Code / agentic coding to ship, knows where AI\-generated code needs validation * Strong Linux fundamentals * Bash and/or Python scripting * Comfortable with ambiguity and high\-velocity, fast\-shifting priorities — we move like a startup, not a committee * Detail\-oriented and pedantic, with sharp attention to detail in high\-volume, high\-stakes systems — accountable and genuinely invested in the quality of your work * EST timezone availability * Fluency in English **Nice to have** * Golang or Python development background * HashiStack: Vault, Packer * ClickHouse administration * Experience supporting data\-intensive pipelines **What we offer** * Remote\-first environment * 20 days PTO \+ US holidays * Optional relocation support to Latin America * Modern AI\-native tech stack * Stock options * Professional development reimbursement * A genuinely fun, transparent startup culture 23UZ3YWhkV