Supervisor de Contas a Receber
Mercosul Line · Santos, São Paulo, Brazil
**About the Company** CMA CGM is one of the world’s leading transportation and logistics groups, operating across global markets and connecting businesses through integrated maritime, land, and air solutions. The Group is committed to innovation, operational excellence, sustainability, and the continuous development of its people and business. **Job Description** We are looking for an **Accounts Receivable Supervisor** to lead the company’s accounts receivable and collection activities, ensuring that revenues are accurately and timely collected while maintaining appropriate credit policies and terms. This position plays a key role in improving cash flow, managing credit and collection processes, reducing financial and operational risks, and strengthening relationships with internal and external stakeholders. *Our opportunities are inclusive and open to professionals with disabilities (PwD).* **Mission** The professional will be responsible for overseeing the Accounts Receivable function, ensuring effective credit management, collection performance, and cash flow optimization. The role will lead the team, monitor key performance indicators, identify risks and improvement opportunities, and ensure compliance with internal policies and Group procedures. **Main Responsibilities** *Team Leadership* * Define targets, provide the necessary resources, and manage team performance; * Develop and support team members to maximize individual and collective performance; * Ensure the team has the appropriate skills and profile for the area; * Oversee communication, instructions, and performance of outsourced collection partners; * Monitor productivity, quality, and target achievement across the team. *Accounts Receivable \& Collections* * Develop and implement strategic objectives to improve cash flow and manage DSO; * Manage credit terms and ensure compliance with established policies and procedures; * Assess and approve credit within established authorization limits, supporting the CFO in credit assessments when required; * Manage collection activities performed by internal teams and outsourced collection companies; * Identify, assess, and mitigate financial and operational risks; * Ensure accurate reconciliation of accounts receivable balances in partnership with the Accounting team; * Maintain accurate records, reports, and performance information for key stakeholders; * Monitor KPIs and implement corrective actions whenever necessary; * Review and improve processes and procedures to enhance collection results and operational efficiency. *Business Partnering \& Stakeholder Management* * Work closely with Commercial and Invoicing teams to accelerate collections and strengthen customer relationships; * Partner with Finance, Customer Service, Legal, and Operations to resolve accounts receivable issues; * Support internal and external customers by negotiating solutions to outstanding issues; * Provide effective solutions to meet business requirements and customer needs; * Maintain stakeholders informed through accurate and controlled reports and information; * Act as a transversal business partner across different functions to improve cash flow and customer relationships. *Management Scope* * Leadership of a large team of 7 employees; * Management of internal and outsourced collection activities; * Coordination of projects and initiatives related to credit and collections; * Interaction with senior management and cross\-functional stakeholders. **Key Responsibilities \& Expected Results** The Accounts Receivable Supervisor will be expected to maintain strong performance against the organization’s KPIs, ensuring that accounts receivable remains under control and that collection targets are consistently achieved. **Requirements** * Bachelor’s degree in Business Administration, Finance, Accounting, Engineering, or a related field. An MBA is considered a plus; * Minimum of 5 years of experience in credit authorization and accounts receivable/collection practices; * Previous experience in an Accounts Receivable leadership position; * Advanced Excel skills; * Knowledge of SAP is considered a plus; * Fluent English; * Excellent verbal and written communication skills; * Strong negotiation and problem\-solving capabilities. **Key Competencies** Leadership \| Financial Acumen \| Results Orientation \| Planning \| Assertiveness \| Teamwork \| Negotiation \| Problem Solving \| Transversality \| Conflict Management Join Our Team! Be part of a global organization where your expertise will contribute to improving cash flow, strengthening customer relationships, driving operational excellence, and supporting sustainable business growth.